Last Updated: June 29, 2026

Welcome to OnCareful. These Terms & Conditions govern your use of OnCareful.co.uk and the purchase of products from our website. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About Us

OnCareful

Website: OnCareful.co.uk

Address:
14 Exchange St, Sheffield City Centre, Sheffield S2 5TS, United Kingdom

Phone:
07767 470368

Email:
contact@OnCareful.com

2. Eligibility

By placing an order, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You are legally capable of entering into a binding contract.

3. Products

We make every effort to display our furniture and home products accurately.

However, slight differences in:

Colour
Wood grain
Rattan texture
Finish
Dimensions

may occur due to photography, lighting, screen settings, or natural materials.

These variations are not considered defects.

4. Pricing

All prices displayed on our website are in British Pounds (GBP).

Prices include applicable VAT where required by law.

We reserve the right to change prices without prior notice.

The price charged will be the one displayed at the time your order is placed.

5. Orders

Once your order has been placed, you will receive an order confirmation email.

This email does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order due to:

Pricing errors
Product availability
Suspected fraud
Payment issues
Incorrect customer information

If payment has already been processed, any cancelled order will be refunded.

6. Payment

We accept secure payments through the payment methods available during checkout.

All payments are processed securely through trusted third-party payment providers.

We do not store your payment card details.

7. Shipping & Delivery

Delivery times provided on our website are estimates only.

Delays may occur due to circumstances beyond our control, including:

Courier delays
Weather conditions
High order volumes
Transportation disruptions

Please refer to our Shipping Policy for complete delivery information.

8. Returns & Refunds

Returns and refunds are handled in accordance with our Returns & Refund Policy.

Please review that policy before placing your order.

9. Product Assembly

Some furniture products may require self-assembly.

Assembly instructions and necessary hardware are included where applicable.

Customers are responsible for assembling products according to the provided instructions.

10. Warranty

Where applicable, products are covered by the manufacturer's warranty or any warranty stated on the product page.

The warranty does not cover:

Normal wear and tear
Improper assembly
Misuse or abuse
Accidental damage
Unauthorized modifications

11. Intellectual Property

All content on OnCareful.co.uk, including but not limited to:

Text
Images
Logos
Product descriptions
Graphics
Website design

is the property of OnCareful or its licensors and may not be copied, reproduced, or distributed without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by law, OnCareful shall not be liable for:

Indirect or consequential losses
Loss of profits
Loss of business opportunities
Delays caused by third parties
Events beyond our reasonable control

Nothing in these Terms limits any statutory rights available to consumers under UK law.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Website Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with the website's operation or security.
Upload malicious software or harmful content.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us: